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Internet Privacy Statement
Internet Privacy Details
Relationships are built on trust. One of the most important elements of trust is respect
for an individual's privacy. Humana CompBenefits values our relationship with you, and we
take your personal privacy seriously. Please read this Internet Privacy Statement
carefully so that you understand this web site privacy practices.
Commitment to Confidentiality
Confidentiality is a top priority at Humana CompBenefits. We are committed to maintaining
the highest level of confidentiality with all of the information we receive from
customers, including the information received from this web site. This Internet Privacy
Statement assures you that the information you share with Humana CompBenefits is kept
confidential and fully secure.
Links to other web sites are available to provide you with additional useful information
and services. Links that take you off the Fed.DentalAdvantage.CompBenefits.com web site
are clearly labeled. Humana CompBenefits is not responsible for the privacy policies or
actions of those who control other web sites. We encourage you to look for and review the
privacy policies of any web site you visit.
Humana CompBenefits has also partnered with third parties and provides links to their web
sites to offer you additional information and services. You may see both the Humana
CompBenefits logo and the third party's logo on these third-party web sites. Users of
these web sites should be aware of who is collecting personal information and who's
Internet Privacy Statement applies before they provide personal information. Humana
CompBenefits does not have control over our third-party partners' use of your
information.
Personal Information
At Humana Inc., and our wholly owned subsidiaries, we are very aware of the privacy
concerns of our customers and others who visit the Fed.DentalAdvantage.CompBenefits.com
web site. In fact, we share your concerns. Humana CompBenefits will not solicit personal
information from you as you browse our web site, though you may provide that information
voluntarily. If you do elect to provide personal information to us, in no case will we
sell, license, or transmit that information outside of Humana CompBenefits for any
reason, unless you authorize us to do so.
Personally identifiable information is data that is unique to an individual, such as a
name, address, telephone number, social security number, and date of birth (DOB). At
times, we may request personal information from you through our web site so that we can
deliver materials you requested, respond to your questions, or deliver a product or
service.
There are instances in which Humana CompBenefits might use the personal information that
you voluntarily submit internally. In addition, we may disclose your personal information
- as described below - to our agents, third-party partners, affiliates, and subsidiaries
to enable them to perform business functions on our behalf. These functions may include
order or service fulfillment, e-mail campaign provider, and/or credit card processing
service. These companies are only permitted to share, store and/or use personally
identifiable information for contracted business purposes.
We use contact forms to deliver materials that you request and to respond to your
questions. By providing an e-mail address, you are indicating that publications can be
sent to your e-mail address. You are not required at any time to submit your e-mail
address for the purpose of receiving recurring informational or promotional e-mails from
Humana CompBenefits or third parties. To opt out of receiving publications by e-mail,
contact the Customer Care representative using the Contact Us web page function within this web site.
Technology Use on the Fed.DentalAdvantage.CompBenefits.com Web Site
Humana CompBenefits collects information about you and your use of our web site through
the use of session cookies. Session cookies are small text files that are stored within
your computer's temporary memory. These temporary files are used to facilitate your
navigation throughout the web site. Cookies grant you access to both secured and
unsecured areas and are only used for session tracking. Cookies are required to gain
access to the secured areas of our web site. Access to these secured areas will not be
granted if the cookie is rejected. This web site's cookies are not tied to personally
identifiable information.
As is true of most web sites, Humana CompBenefits gathers certain information
automatically and stores that information within our web site log files. This
information includes internet protocol (IP) addresses, browser type, internet service
provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream
data.
We use this information, which does not identify individual users, to analyze trends, to
administer the web site, to track users' movements around the site and to gather
demographic information about our user base as a whole. We do not link this
automatically-collected data to personally identifiable information.
Humana CompBenefits may use a third-party tracking service that uses cookies, web beacons
and log files to track non-personally identifiable information about visitors to our site
in the aggregate.
Personally identifiable information provided to Humana CompBenefits may be subject to
disclosure to judicial or other government subpoenas, warrants, court order or any other
legal process. Humana CompBenefits reserves the right to disclose the personally
identifiable information that was provided by you, as required by law and when we believe
that disclosure is necessary to protect our rights and/or to comply with a judicial
proceeding, court order, or legal process served on our web site
Internal Security Procedures
Information that you share with Humana CompBenefits is kept strictly confidential and
fully secure. Your encrypted (encoded) information is protected using "Secure Socket
Layers (SSL)" as it passes between your browser and the Humana CompBenefits servers. We
follow generally accepted industry standards to protect the personal information
submitted to us, both during transmission and once we receive it. No method of
transmission over the Internet, or method of electronic storage, is 100% secure, however.
Therefore, while we strive to use commercially acceptable means to protect your personal
information, we cannot guarantee its absolute security. Only authorized persons are
permitted to access your personal information. All authorized persons must abide by
security, privacy, and confidentiality agreements.
E-mail
If you send questions, comments, and a job inquiry to an e-mail address on this web site,
we will share your correspondence with a Humana CompBenefits associate most capable of
addressing your questions and concerns. We will retain your communication until we have
done our very best to provide you with a complete and satisfactory response. Ultimately,
we will either discard your communication or, in some cases, archive it. We will not keep
your e-mail address for secondary purposes. All information and correspondence you share
with us will be handled in the strictest confidence.
We may agree that e-mail has become a standard communication tool used by many different
parties. Unfortunately by design standard Internet email is not secure. For that reason,
please do not use unsecured e-mail to communicate information to us that you may consider
to be confidential. If you must communicate confidential information with Humana
CompBenefits, please use one of the communication options listed on the Contact Us web page function within this web site.
Internet Privacy Statement Changes
This Internet Privacy Statement is effective as of November 2005 and was last updated in
March 2010. This Internet Privacy Statement is not intended to and does not create any
contractual or other legal rights in or on behalf of any party. If Humana CompBenefits
decides to change our privacy policy, we will post those changes to this Internet Privacy
Statement, the home page, and other places we deem appropriate so that you are aware of
what information we collect, how we use it, and under what circumstances, if any, we
disclose it. Humana CompBenefits reserves the right to modify this Internet Privacy
Statement at any time, so please review it frequently.
Children's Privacy
This web site is not intended for use by children under the age of 18.
More Information
This web site is maintained by Humana CompBenefits, 500 West Main Street, Louisville, KY
40202
If you have questions or concerns regarding this Internet Privacy Statement, you should
contact the Humana Privacy Office, PO Box 1438, Louisville, KY 40202 by postal mail or
via the Contact Us web page function within this web site.